At my arrival I did smell some fresh paint, when I told the front desk about it in friendly way, I was told there is no smell, and you’re not supposed to smell it in a sarcastic way. What a great start at the front desk.
Then the guy behind the desk gave the room keys to the bellman I followed him, the room was not ready.
I went for a walk for few minutes without even a word.
The checkout was great, very professional and with a smile.